Statement
Thank you for visiting our website. We appreciate your trust for
choosing www.chaerulvacation.com as your website for booking your
online accommodation.
This privacy policy will explain you how we use personal information
collected at this site. Please read this privacy policy carefully before using
the site or submitting any personal information.
This privacy policy applies to all of our services, whether accessed or
available from your computer with internet, platforms or other devices.
By using the site, we assume you are accepting the practices described in
this privacy policy. These practices may be changed from time to time, but any
changes will be posted and changes will apply only to activities and
information on a going forward, not retroactive basis. You are encouraged to
review the privacy policy whenever you visit the site to make sure that you
understand how any personal information you provide will be used.
Chaerul Vacation is committed to protect your privacy in accordance with the
standards of consumer protection.
The Reservations you will do
To process your booking, we will give your name, contact details, and your
credit card details to the related accommodation parties you ordered. We will
only provide those data to the related accommodation provider, all of which are
needed to process your booking.
By completing the order process, meaning that you agree to complete the
guest review form also. You can also write this review anonymously, if you want
to. By submitting this guest review, you agree that the review could be used on
our Web pages related accommodation, also in platforms and social media (fully
or partly) owned, controlled, managed, or held by us or our trusted business
partner. It purposes is solely to inform others about the level and quality of
accommodation related services. We reserve the right to adjust, refuse or
remove Guest review forms based on our policy. Guest review form deservedly
regarded as a sort of survey and does not include all forms of commercial
offers, invitations, or any incentives.
Collection and Use of Information
www.chaerulvacation.com will not collect or monitor your personal
information without your consent. The personal information we collect is only
limited to the information you give to us and the information how you use our
site.
We may collect personal information, such as names, postal addresses, email
addresses, etc., when voluntarily submitted by our visitors. The information
you provide is used to fulfill your specific request, unless you give us
permission to use it in another manner, for example to send physical voucher
directly to your address.
We use your information to send you details about our services or the
details of your order. However, if you choose not to provide the information as
requested, then we are not able to provide a fully online service to you.
We will also use your information to process your purchase of the products
or services, to confirm your trip, to fulfill your requests when you use our
online services, to contact you regarding your question and for our marketing
purposes, such as sending information about offers specifically, promos,
newsletters, brochures, and others. If you do not allow us to use your
information for sending the details of our products, please send us an email.
We will not share your personal details to third parties except for the
purpose of providing information to the airlines you will travel with, hotel and
/ or related travel agent. However, we will only provide the information
necessary to ensure your trip running smoothly.
In addition to the provision of information as mentioned above, we do not
provide contact information to other parties without your consent, unless there
is an emergency situation where your information is needed, or by order of
Court, or requested by a government or law enforcement, or in the good faith
that disclosure of otherwise necessary or in condition to protect against or prevent
actual or potential fraud or unauthorized transactions alsoto investigate the
fraud which has already taken place. This also applies when we have reason to
believe that disclosure is necessary to identify, contact, or bring legal
action against someone who may be causing interference to the rights or our
property, whether intentional or not, or if the other party may be harmed by
certain activities.
Data Processor
From time to time we may use third party service providers as a data
processor for the interests that have been outlined above. For example, we may
use our service providers for sending booking information electronically to the
accommodation service. The process is conducted by a third party whom is
working under our instruction. The said party is also bound by a data
processing agreement and confidentiality agreement.
Cookie / Tracking Technology
The site may use cookie and tracking technology depending on the features
offered. Cookie and tracking technology are useful for gathering information
such as browser type and operating system, tracking the number of visitors to
the site, and understanding how visitors use the site. Cookies can also help
customize the site for visitors. Personal information cannot be collected via
cookies and other tracking technology, however, if you previously provided
personally identifiable information, cookies may be tied to such information.
Changes in Our Privacy Policy
We will post our new statement on our website when we change our privacy
policy, so you will know the latest update about how we collect and use
information. If at one time we decide to use the information that you submit at
the same time of the said revised statement is valid, you will be given the
opportunity by email, website or in writing to choose to release your
participation or prevent such use. If you have any questions or concerns
regarding our Privacy Statement, or if at any time you need help related to our
services, please contact : admin@chaerulvacation.com
Security
We consider security issues as a serious problem and treat all personal
information obtained from our website Users in secret, also to prevent
unauthorized access and ensure information is used appropriately.
In order to protect and secure the personal data you have provided, we have
implemented and use the systems and procedures according to the proper business
procedure. Moreover, we also have implemented and use procedures as well as
technical limitations to anyone who can access and use our personal customer
data. Only certain employees are authorized and licensed to access your
personal information and this solely to perform their duties in providing our
services.
In addition to firewalls and other technologies are applied, we also provide
managerial measures, physical, and electronic to protect our systems,
information and data contained therein from interference or damage
intentionally or unintentionally. When you enter sensitive information, that
information will be automatically converted into codes before being sent over the
Internet securely. However, confidentiality and security are not yet possibly
perfect in Internet, and privacy cannot be assured in your communications with
us. You acknowledge that personal information is disclosed at your own risk and
there is possibility of unauthorized used by others. When this occurs, you may
receive messages / emails from parties outside www.chaerulvacation.com We
are not responsible for damage that occurs as a direct, indirect or
consequential, caused by your communication to us.